Your Comments: Bus Chaos Erupts After MBTA Fire

We heard from several Bostonists and saw reports about the transportation mess that ensued after the fire that broke out, causing an evacuation at Park Street and Downtown Crossing. Charlie clearly didn’t have his stuff together. Here’s what LyetteAnn had to say:

My husband left for the bus at Kendall Station a half an hour ago and is still standing there. He got on a bus, and they told them to get off considering the trains were running again. He got down to the station, the train arrived from Harvard and made everyone get off, telling them they had to take a bus. He hasn’t seen another bus since, and there are no MBTA employees around to ask how the hell he’s supposed to get home.

It took Rob V. a ridiculous 60 minutes to get from JFK/UMass to South Station.

Kahvidrinker writes:

“Perhaps 8 ambulances and 4 hook and ladders showed up but the MBTA personnel didn’t seem to know what was going on or

where to direct citizens. It was pandemonium with public calling home to see whether they could get someone to watch the news or go on the World Wide Web to find out what was happening.”

Bostonist additionally saw a write-up of the mess by at Jiffywoob’s Palace which indicated that the MBTA wasn’t able to handle the problem:

“What I’m really miffed about is how they lie and tell us there will be shuttle buses, and don’t actually deliver, and how they pretend that they will. I got to Central at 5:15. I stayed until 6:30. #1 buses? Plenty. #47 buses? Every five minutes or so. “Out of Service” buses that stopped just to excaberate (sic) our misery? Don’t get me started.”

Clearly, the MBTA did a good job in making certain no one got hurt from the fire and smoke. They get high grades for evacuation, but they get low ones for communication and for having a proper backup plan.

[Source] Caroline Roberts

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